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BerserkerOfTheWind
Joined: 17 Aug 2006
Posts: 12
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| Posted: Sat Nov 11, 2006 2:48 pm Post subject: No help in sight |
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hey, why havent you gotten back to me on either the forum or my e-mail,
i fear that this may be harming my account, i had 1 1/2 monthes left of memebership and was already loyal, its now been near a month since i requested help, i hope i will not lose time for this
please get back |
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Serena
Joined: 09 Jan 2004
Posts: 161
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| Posted: Tue Nov 14, 2006 8:43 am Post subject: |
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Hello!
I asked to our site admin, he'll take care about this very soon :)
Thanks
Serena |
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Ronald
Joined: 18 Oct 2003
Posts: 2620
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| Posted: Tue Nov 14, 2006 10:07 am Post subject: |
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Hi Berserker,
I sent you an email reply. I'll dig up the reply and send it to you again. Please check your email. |
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Ronald
Joined: 18 Oct 2003
Posts: 2620
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| Posted: Tue Nov 14, 2006 12:33 pm Post subject: |
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I digged up the emails and looked up your account subscription.
I sent you a reply again. Please check your email.
From the information that I gathered, you purchased a 3 months subscription rebill service, then cancelled because "Minor used card". Hmmm... Also, the account was purchased on April 17, rebilled on July 16, which ended on Oct 14, and you emailed me a few days after it had expired.
Member Since: 2006-04-17
Expires: Expired
Expired: 2006-10-14 11:59:59 PM
Cancel Date: 2006-08-07 08:55:47 AM
Cancel Reason: Minor used card |
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